Returns

Would you like to return an item?

Please contact us by email at service@kyojori.shop before returning your item.

Once we have received your request, we will provide you with the appropriate return instructions. Depending on your country of delivery, we may be able to offer you an alternative return address in your region.

Please do not send your order back before you have received the return instructions from us.

You are responsible for the direct costs of returning the goods. For further information about your right of withdrawal, please see our Right of Withdrawal Policy.

Damaged or defective items

Is your item damaged, incorrectly printed, or did you receive the wrong item? Please do not return it.

Contact us at service@kyojori.shop and, if possible, include photos that clearly show the issue. We will review your case and let you know what to do next.